Terms of service

Last Updated: August 10, 2026

Terms of Service

Welcome to KeepSake Ever.

These Terms of Service ("Terms") govern your access to and use of keepsakeever.com and your purchase of products from KeepSake Ever.

By accessing our website or purchasing from us, you agree to these Terms.

If you do not agree with these Terms, please do not use our website or purchase our products.

1. Business Information

KeepSake Ever is a brand operated by:

Simolia LLC

5021 Avenue H
Brooklyn, NY 11234
United States

Registration / Verification Number: 100006929557

Customer Support:

contact@keepsakeever.com

2. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms.

You may not use the website to:

  • Violate applicable laws or regulations.
  • Attempt to gain unauthorized access to our systems.
  • Interfere with the operation or security of the website.
  • Submit fraudulent orders or payment information.
  • Copy, reproduce, or exploit our website or content without permission.
  • Use automated systems to improperly access or collect information from our website.
  • Engage in conduct that could harm KeepSake Ever, our customers, or our services.
    3. Product Information

We make reasonable efforts to present our jewelry, photographs, descriptions, materials, dimensions, colors, and other product information accurately.

However, slight variations may occur due to:

  • screen and device settings,
  • lighting and photography,
  • natural material variation,
  • manufacturing characteristics, and
  • individual differences between natural freshwater pearls.

Such variations do not necessarily indicate a defect.

4. Natural Pearl Variation

Where products contain genuine freshwater pearls, each pearl may display subtle differences in:

shape,
color,
surface characteristics,
size, and
luster.

These variations are part of the natural characteristics of genuine freshwater pearls.

We do not represent that every pearl will be visually identical to another pearl or to a photograph displayed on our website.

5. Jewelry Materials

Where specified on the applicable product page, our silver jewelry is made with 925 Sterling Silver.

Product-specific material information should always be reviewed before purchase.

6. Pricing

Prices are displayed in U.S. dollars unless otherwise stated.

We reserve the right to change prices, product availability, promotions, or other commercial terms at any time.

Price changes will not affect an order that has already been accepted and paid for, except where correction of an obvious pricing error is required.

7. Orders

Submitting an order constitutes an offer to purchase.

We reserve the right to refuse or cancel an order in appropriate circumstances, including:

  • suspected fraud,
  • unauthorized transactions,
  • pricing or product errors,
  • inventory limitations,
  • shipping restrictions,
  • technical errors, or
  • other circumstances that make fulfillment unavailable or inappropriate.

If we cancel a paid order, we will refund the amount paid for the cancelled merchandise using the applicable payment method.

8. Payment

Payments are processed through the payment methods made available at checkout.

You agree that the information you provide during checkout is accurate and that you are authorized to use the selected payment method.

9. Shipping

Shipping times and delivery information are described in our Shipping Policy.

By purchasing from KeepSake Ever, you acknowledge that delivery estimates may be affected by circumstances outside our reasonable control.

10. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before purchasing.

11. Intellectual Property

All content on keepsakeever.com, including but not limited to:

  • brand names,
  • logos,
  • photographs,
  • graphics,
  • product imagery,
  • text,
  • designs,
  • layouts,
  • videos,
  • illustrations,
  • icons,
  • and other materials

is owned by or licensed to KeepSake Ever and is protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit our content without prior written permission.

12. Customer Reviews and User Content

If you submit a review, photograph, testimonial, comment, or other content to KeepSake Ever, you represent that:

the content is truthful and based on your actual experience;
you have the right to submit the content;
the content does not infringe another person's rights; and
the content does not contain unlawful, defamatory, fraudulent, or misleading material.

You retain ownership of your original content.

By submitting content to us, you grant KeepSake Ever a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and publish that content for legitimate business, marketing, and promotional purposes, subject to applicable law.

KeepSake Ever does not knowingly create, purchase, sell, or publish fake consumer reviews.

13. Third-Party Services

Our website may use third-party services, applications, payment processors, analytics providers, advertising platforms, shipping services, or other third-party technologies.

Your use of such services may be subject to the relevant third party's terms and privacy practices.

14. Errors and Inaccuracies

We make reasonable efforts to maintain accurate information on our website.

However, occasional errors or inaccuracies may occur regarding product information, availability, pricing, promotions, or other content.

We reserve the right to correct errors and update information when necessary.

15. Disclaimer

To the maximum extent permitted by applicable law, the website and its content are provided on an "as available" basis.

We do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

Nothing in these Terms excludes or limits any consumer rights or protections that cannot lawfully be excluded or limited under applicable law.

16. Limitation of Liability

To the maximum extent permitted by applicable law, KeepSake Ever and Simolia LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, except where such limitation is prohibited by law.

Nothing in these Terms is intended to limit liability that cannot legally be limited.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless KeepSake Ever and Simolia LLC from claims, liabilities, damages, losses, and expenses arising from your unlawful use of our website, violation of these Terms, or infringement of another party's rights.

18. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles, except to the extent applicable consumer-protection laws require otherwise.

19. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the "Last Updated" date above.

Your continued use of the website after an updated version is posted constitutes acceptance of the revised Terms to the extent permitted by law.

20. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

21. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the applicable terms governing your use of our website and purchase of products from KeepSake Ever.

22. Contact

If you have questions about these Terms:

KeepSake Ever
Operated by Simolia LLC
5021 Avenue H
Brooklyn, NY 11234
United States

Email: contact@keepsakeever.com